AT MyHealthPass we are committed to protecting your privacy, both on the Internet and off-line. The material below describe our privacy practices for this web site. If you have any questions about the policy, please contact us.
When you enter our website, information is gathered from your Internet browser. This information may include your Internet protocol (IP) address (which allows us to determine the identity of your Internet Service Provider), your operating system, and the type of browser software that you are using to access the website. This information allows us to upgrade the website as necessary to optimize its efficiency.
Should you voluntarily provide your personal information to us on our website, you may receive email messages from us. These messages will include timely announcements regarding enrollment, new products and product enhancements. Each such email will include simple instructions should you decide you no longer wish to receive messages from us. Unless you elect not to receive such messages when submitting information to us on our website, you will receive these emails from us. Likewise, if at any time you request to be removed from one of our mailing lists, your email will be removed from that mailing list within ten business days. You can also always opt-out of receiving these email messages by contacting us by email, by phone at 800-979-8266 or by mail at AGENTRA, Attention: Customer Care Center, 14785 Preston Rd. Suite 975, Dallas, TX 75254.
We realize that foremost in the minds of privacy-conscious individuals is the security of information after its submission. All personal information collected in order to enable us to provide you with services is securely stored in databases. Additionally, access to the information stored on our databases is restricted to select employees and other authorized personnel, including those third parties necessary to perform services for us and for you. Where appropriate, we may employ firewalls, encryption technology, user authentication systems and access control mechanisms to control access to systems and data. If sensitive data is being transmitted, we will utilize security technology to ensure safe transmission. However, note that you should exercise discretion with respect to the submission of any personal or financial information. Transmitting information via the Internet is never completely secure and, thus, any information submitted may be intercepted, collected, used or disclosed by others. We will use appropriate technology to minimize that risk.
This website is intended for use only by adults. We will not knowingly solicit, collect or maintain personal data/information from children under the age of 18. However, in some instances it may be necessary for customers or applicants to submit certain personal information of a child under the age of 18 in order to obtain or change coverage under an insurance or insurance-related product. Use of such information is strictly limited to those purposes and is never obtained absent the consent of the parent or guardian of the child.
Use of this website is limited to persons residing in the U.S. No part of this website is intended for use outside the U.S., and any information received from an identifiable non-U.S. resident will be disregarded.
If you have any questions about this policy or want to correct or update your contact information, simply contact us by email, by phone at (855) 212-6020 or by mail at MyHealthPass, Attention: Customer Care Center, 15280 Addison Rd., ste.250, Addison, TX 75001. EMAIL US